Appointment Preparation

Pre-Appointment Guidelines:

To ensure the best results for your lash appointment, please refrain from exposing your lashes to water or using oil-based products in the two hours leading up to your scheduled time. Plan your bath, shower, exercises, and other activities accordingly.

If you wear contact lenses, it's recommended to remove them before your appointment. For a pre-evaluation of your natural lashes, you can send close-up photos of each eye to (832) 324-9961 for Montrose location and (281) 838-0126 for galleria location or to Ann Pham at (832) 814-3125.

Choose your preferred eyelash extension options:

  • Natural or dramatic look

  • Length (7 MM to 15 MM)

  • Size

  • Curl (J, C, CC)

  • Just top lashes

  • Top and bottom lashes

  • Regular glue

  • Medical-grade glue (for sensitive eyes)

  • Regular Eye patch

  • Medical-graded eye patch (for sensitive skin)?

Appointment durations:

  • Full Set (top lashes only): 1.5 hours

  • Full Set (top & bottom): 2 hours

  • Lash removal: 30 minutes

  • 2-week and 3-week refills: 45 minutes

  • 4-week refills: 1 hour

  • Lash correction: 30 minutes

For new customers, please arrive 10 minutes before your appointment for paperwork. Contact us at (832) 324-9961 for the Montrose location and (281) 838-0126 for the Galleria location if you have any additional questions.

After Appointment Guidelines:

  • Avoid water contact with your eyelashes for the next 48 hours.

  • Steer clear of exposing your lashes to heat and saunas.

  • Refrain from using oil-based products.

  • Provide an update on your lashes two days after the appointment by sending a text or calling (832) 324-9961 for the Montrose location or (281) 838-0126 for the Galleria location.

  • Lash correction is complimentary within 5 days after the appointment.

  • Schedule a 2-week refill appointment for your first refills.

Reasons to Clean Your Eyelash Extensions Regularly:

Contrary to popular belief, avoiding water for the first 48 hours after getting eyelash extensions doesn't mean never cleaning them. Proper cleansing is crucial to prevent problems such as Blepharitis, inflammation of the eyelids. Failure to wash away dead skin cells can lead to itchiness and inflammation, potentially causing redness and soreness. Regular cleaning not only alleviates these issues but also contributes to the longevity of your extensions.

How to Clean Your Eyelash Extensions - Step by Step:

  • Remove all eye makeup using an oil and glycol-free makeup remover.

  • If wearing heavy foundation, remove it before washing eyes.

  • Wet your eyes with cool water and lather oil-free baby shampoo or lash shampoo on your palm.

  • Apply the lather to closed eyes, splashing it gently over them.

  • Rinse and dab them dry, using a lash wand to separate and fan them out.

  • Repeat 2-3 times per week, waiting at least 24 hours before wetting them again.

Aftercare Instructions:

  • Avoid water, heat, facial services, and tanning beds in the first 24 hours after a full set, refills, or lash corrections.

  • If receiving a facial, request dry cotton rounds or wear goggles during tanning.

  • After 24-48 hours, resume normal activities, but avoid heat, sweat, sauna, and water.

  • Refrain from excessive rubbing or pulling on lashes.

  • Clean lashes at least once a day with oil-free products.

  • Brush lashes with a mascara wand daily.

  • Use oil-free conditioners and mascara, applying mascara only to the tips of extensions.

  • Be cautious with heat sources and shower water streams.

  • Avoid hair conditioner dripping onto lashes.

  • Use a washcloth to rinse off skincare products with high oil concentration.

Recommended Products:

  • Systane Ultra: Dry eye symptom relief

  • Visine Original: Eye redness removal

  • TheraTears SteriLid: Eyelid cleaner

  • Zaditor: Eye itch relief

  • Cortizone-10 Plus: Fast itch relief

  • Zyrtec Allergy: Allergy relief

  • Benadryl: Allergy relief

These over-the-counter products are available at CVS or Walgreens.